Privacy Policy

We highly value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, process, and secure the data you entrust to us, in accordance with applicable legislation and data protection standards.

Depending on your use of our online services, we may collect various types of information, including:

Identity and contact information: Name, email address, phone number, and date of birth (to confirm age requirements).

Usage data: Information about how you interact with our platform, including session duration and preferred features.

Device data: IP address, browser type, operating system, and technical logs necessary for troubleshooting and security.

Transaction data: Information related to any payments or financial actions made on the platform.

Communication data: The content of correspondence when you contact our customer support.

We only process your personal data when we have a legal basis to do so. This may include cases where processing is necessary to fulfill a contract with you, where we have a legitimate interest (which does not override your rights), when you have given your explicit consent, or when we are subject to a legal obligation in Denmark.

Your information is primarily used to provide, manage, and improve our services. This includes creating and maintaining your account, securing the platform against fraud and misuse, performing internal analyses, handling customer support inquiries, and sending administrative notices. If you have given consent, we may also use data to inform you about updates and relevant marketing offers.

We only retain your personal data for as long as reasonably necessary to fulfill the purposes for which it was collected. When your data is no longer needed for operations, legal requirements, or dispute resolution, it will be securely deleted or completely anonymized so that it can no longer identify you.

To fully provide our services, it may be necessary to share information with trusted service providers and data processors operating on our behalf. This may include providers of hosting, payment infrastructure, or IT security. We never sell your data to third parties and ensure that our partners are bound by strict confidentiality agreements.

If your personal data is transferred to servers or partners outside your country of residence, we take reasonable measures to ensure that the transfer is subject to appropriate safeguards. We use recognized mechanisms, such as standard contractual clauses, to maintain the level of data protection required under local law.

We implement a range of organizational and technical security measures to protect your information from unauthorized access, alteration, loss, or destruction. Although we do our utmost to secure the platform, no electronic transmission over the internet can be guaranteed to be absolutely secure.

You have several rights regarding your personal data. This includes the right to request access to the data we hold about you, the right to have inaccurate information corrected, and the right to request deletion under certain circumstances. Where applicable, you also have the right to object to processing and request data portability.

We continuously update this policy to ensure it reflects our current practices. Significant changes will be communicated on the platform. If you wish to exercise your rights or have questions about our privacy policy, you can contact our data protection team via email at [email protected].