Responsible Gaming Policy
Participation in games, whether it involves casino services or other financial entertainment offerings, should always be a fun and entertaining activity. We are strongly dedicated to promoting an environment for responsible gaming and protecting our users from the potential risks that may be associated with it.
Age Limit of 18+
Our platform is strictly reserved for individuals who are 18 years of age or older, or who have reached the legal age of majority in their respective jurisdiction. It is illegal for minors to create an account and use our services. We implement verification procedures to ensure compliance with the age requirement and reserve the right to suspend accounts where age cannot be unambiguously confirmed.
Principles for Safe Gaming and Player Well-being
We encourage all users to view gaming as leisure entertainment rather than a source of income. A safe gaming environment depends on well-considered decisions. You should never gamble with funds you cannot afford to lose, and never try to win back lost money. Gaming should remain a balanced part of your daily life that does not affect your personal, financial, or professional obligations.
Tools for Gaming Control
To support you in managing your engagement on the platform, we typically offer a range of tools:
Deposit Limits: Ability to set a maximum amount you can transfer to your account over a daily, weekly, or monthly period.
Loss Limits: Helps you restrict how much of your deposited funds you can lose within a given timeframe.
Session and Time Limits: Makes it possible to control the amount of time you spend logged in consecutively.
Time-outs: A feature that allows you to take a short break, during which your access to games is blocked for a few days or weeks.
Self-Exclusion: If you feel that your gaming is getting out of hand, we offer self-exclusion facilities, which lead to the closure of your account for a longer, predetermined period. For permanent account closure, customer service will assist with this.
Warning Signs and Self-Control
It is important to be aware of potential warning signs. If you frequently exceed your self-imposed time or amount limits, experience gaming negatively affecting your relationships or work life, or if you feel the urge to borrow money to gamble, we encourage you to immediately step back and evaluate your situation.
Professional Help and Advice
If you are struggling with gambling-related problems, there are several independent, professional organizations that offer free and confidential help. We strongly encourage you to seek support from recognized gambling addiction helplines if you feel that you have lost control.
Protection of Minors and Shared Devices
If you share your computer or mobile device with persons under 18, we encourage you to use filtering software to prevent their access to our platform. Furthermore, you should never leave your account logged in and be careful with the storage of passwords.
Employee Training and Monitoring
We strive to continuously equip our customer service team to recognize and handle inquiries related to problem gaming. We aim to monitor usage patterns to offer proactive help, but emphasize that the primary responsibility for the use of the tools lies with the individual player.
Policy Updates
We continuously improve our approach to responsible gaming and may amend this policy in line with new technological possibilities and legal guidelines. Changes will appear directly on this page.